Help
General Information and Resources
Common Support Help Issues
Please see the list of support questions below. Typically, most support questions can be answered and issues solved within a few minutes. If the information below does not answer your questions or solve your issue, please contact support:
Phone: 508-746-3724
Email: support@mepconed.com
My Course won't launch
This is because you must disable your pop-up blockers in the settings on your iPhone, iPad, or MacBook. Click the button below for instructions on disabling your pop-up blockers.
Does M.E.P. Con. Ed. Report CE credits?
Yes, most state boards require electronic reporting of CE credits by the provider. M.E.P. Con. Ed. electronically submits CE credits weekly for all courses per their requirements.
my Course won't save my progress
Please clear your cache' from your computer or mobile device. On occasion your device, usually Androids, will cache' a previous location on the course causing you to lose some progress. Click the button below for instructions on clearing your cache'.
Can I access my online course from a mobile device?
Yes! M.E.P. Con. Ed. online courses are mobile friendly. Make sure your mobile device browser has the latest update installed and clear you browsers cache. Or download a new browser. Click below for links to popular mobile browsers.
How do I save my progress?
Our online course feature auto save technology, simply close (or X out) of the course window and your progress will be saved. Click the button below for examples on closing your course window.
When is my continuing education due?
Click below for more information on continuing education deadlines.
